DATE: November 8th, 2007

Description:

A few days ago, I was seeing that my computer did not do as well as it would usually. I ran through a Malware check, and it seemed that I had Virtumonde. I was now a bit mad, because that was the same malware file that destroyed my last computer. Even though I had GEEK SQUAD over and paid them approx. $250 to secure my wireless network and install new Anti-Virus systems, it looks like I am going to have to do this once more.

I now notice that my taskbar and icons on my desktop flicker on and off. Please, if anyone knows how to remove this file, I would appreciate it. Thanks.

Ugh, I would never recommend anyone to Geek Squad. Before they were owned by Best Buy they provide good services, but Best Buy turn them into a marketing department. Now they charge extremely expensive prices for simple services, they rummage through your files copying anything they think is interesting, and they recommend you buy unneeded services and products. Always check the internet for answers before going to a non 'mom & pop' computer repair store.

Do an internet search for Virtumonde. You'll get sites like this (http://www.spywareremove.com/removeVirtuMonde.html) which try to take you through deleting the virus step-by-step.

What anti-virus software are you using? Are you using a firewall? And what browser are you using? Its very unlikely that someone hacked your wireless router to put a virus on your computer, so the virus was never fully removed or you visited the site again that gave it to you in the first place.

[RDH]Zerted wrote:Ugh, I would never recommend anyone to Geek Squad. Before they were owned by Best Buy they provide good services, but Best Buy turn them into a marketing department. Now they charge extremely expensive prices for simple services, they rummage through your files copying anything they think is interesting, and they recommend you buy unneeded services and products. Always check the internet for answers before going to a non 'mom & pop' computer repair store.

Do an internet search for Virtumonde. You'll get sites like this (http://www.spywareremove.com/removeVirtuMonde.html) which try to take you through deleting the virus step-by-step.

What anti-virus software are you using? Are you using a firewall? And what browser are you using? Its very unlikely that someone hacked your wireless router to put a virus on your computer, so the virus was never fully removed or you visited the site again that gave it to you in the first place.

"Mom and Pop store?" How did you come up with that? Hehe. Anyways, the software I have is something that did cost me and was released under the GNU/GPL License.

-The Anti-Spyware is called Webroot Spy Sweeper
-My Virus Protection is called Trend Micro AntiVirus 2007

Yes, I am currently using a firewall, updated through Spy Sweeper. The browser I am using is Internet Explorer. However, I always use Firefox when going on this forum. I know, it isn't possible for someone to hack my wireless router, not to mention how my router's password is now encrypted, with over 1000 characters. Neat eh? To tell you the truth, I have not gone on any insecure websites after I acquired Geek Squad's services. Thanks for the link. Thanks for the post.

Sniper_eye wrote:

[RDH]Zerted wrote:Ugh, I would never recommend anyone to Geek Squad. Before they were owned by Best Buy they provide good services, but Best Buy turn them into a marketing department. Now they charge extremely expensive prices for simple services, they rummage through your files copying anything they think is interesting, and they recommend you buy unneeded services and products. Always check the internet for answers before going to a non 'mom & pop' computer repair store.

Do an internet search for Virtumonde. You'll get sites like this (http://www.spywareremove.com/removeVirtuMonde.html) which try to take you through deleting the virus step-by-step.

What anti-virus software are you using? Are you using a firewall? And what browser are you using? Its very unlikely that someone hacked your wireless router to put a virus on your computer, so the virus was never fully removed or you visited the site again that gave it to you in the first place.

"Mom and Pop store?" How did you come up with that? Hehe. Anyways, the software I have is something that did cost me and was released under the GNU/GPL License.

-The Anti-Spyware is called Webroot Spy Sweeper
-My Virus Protection is called Trend Micro AntiVirus 2007

Yes, I am currently using a firewall, updated through Spy Sweeper. The browser I am using is Internet Explorer. However, I always use Firefox when going on this forum. I know, it isn't possible for someone to hack my wireless router, not to mention how my router's password is now encrypted, with over 1000 characters. Neat eh? To tell you the truth, I have not gone on any insecure websites after I acquired Geek Squad's services. Thanks for the link. Thanks for the post.

Get Norton or McAfee Antivirus. I know that it may seem like going with the flow, but truth be told, they are better.
Norton Internet Security isn't a bad choice either

However, you forget that my programs have been compared with superiority against those programs listed there. I don't plan to switch.

Here is a good analogy:
If you get more virus protection, it's like getting vaccines. The more you have, the worse you are.

Taivyx wrote:

Sniper_eye wrote:

[RDH]Zerted wrote:Ugh, I would never recommend anyone to Geek Squad. Before they were owned by Best Buy they provide good services, but Best Buy turn them into a marketing department. Now they charge extremely expensive prices for simple services, they rummage through your files copying anything they think is interesting, and they recommend you buy unneeded services and products. Always check the internet for answers before going to a non 'mom & pop' computer repair store.

Do an internet search for Virtumonde. You'll get sites like this (http://www.spywareremove.com/removeVirtuMonde.html) which try to take you through deleting the virus step-by-step.

What anti-virus software are you using? Are you using a firewall? And what browser are you using? Its very unlikely that someone hacked your wireless router to put a virus on your computer, so the virus was never fully removed or you visited the site again that gave it to you in the first place.

"Mom and Pop store?" How did you come up with that? Hehe. Anyways, the software I have is something that did cost me and was released under the GNU/GPL License.

-The Anti-Spyware is called Webroot Spy Sweeper
-My Virus Protection is called Trend Micro AntiVirus 2007

Yes, I am currently using a firewall, updated through Spy Sweeper. The browser I am using is Internet Explorer. However, I always use Firefox when going on this forum. I know, it isn't possible for someone to hack my wireless router, not to mention how my router's password is now encrypted, with over 1000 characters. Neat eh? To tell you the truth, I have not gone on any insecure websites after I acquired Geek Squad's services. Thanks for the link. Thanks for the post.

Get Norton or McAfee Antivirus. I know that it may seem like going with the flow, but truth be told, they are better.
Norton Internet Security isn't a bad choice either

Norton almost consistently comes in at the bottom of all recent reviews. Trend Micro and ZoneAlarm are the most consistently highest-rated, but McAfee isn't bad either..


But viruses don't have to come from websites. A lot of times, I get malware blocked when surfing perfectly normal websites..

I'd just follow those removal instructions in the second post. Just DO NOT download their software. McAfee Siteadvisor rates the site "red" because many users report problems with their software, but their manual removal instructions shouldn't have problems.

I will just send my computer in on black-friday to Geek Squad. This malware infection has gotten out of hand.