Random Crashes...

How To's, Questions, and Solutions for problems. This covers anything from computer hardware problems to software recommendations to tutorials for various software programs.

Note: Neither Gametoast nor any of its members/visitors are responsible for any damage to your computer as a result from advice given in this forum. Follow advice at your own risk and be sure to back up any important files.

Moderator: Moderators

Post Reply
User avatar
Ping
Sith
Sith
Posts: 1398
Joined: Thu Sep 18, 2008 4:19 pm
Location: College

Random Crashes...

Post by Ping »

As you can probably infer from the title, my computer will often crash for no apparent reason. What happens is the screen completely grays out on me for no apparent reason, and it usually happens when I'm surfing the Web, so I'm forced to restart my machine. The computer also crashed while I was downloading Portal 2, and as a result, I'm getting a .exe error, so I can't run the game. My questions are, how would I fix the crashing, and would it have affected the installation over Steam? I'm using a 64-bit Windows 7, if that helps at all.
Twilight_Warrior
Droid Pilot Assassin
Droid Pilot Assassin
Posts: 2002
Joined: Sat Nov 15, 2008 1:57 pm
xbox live or psn: ScorchRaserik

Re: Random Crashes...

Post by Twilight_Warrior »

Gonna need more specs than just the Operating System...

And I'm guessing a crash WOULD affect a download over Steam, as anytime any download is interrupted for any reason, files can be incompletely downloaded, resulting in corruption.
User avatar
Ping
Sith
Sith
Posts: 1398
Joined: Thu Sep 18, 2008 4:19 pm
Location: College

Re: Random Crashes...

Post by Ping »

Twilight_Warrior wrote:Gonna need more specs than just the Operating System...

And I'm guessing a crash WOULD affect a download over Steam, as anytime any download is interrupted for any reason, files can be incompletely downloaded, resulting in corruption.
Okay, well that solves that. I contacted Valve's Support, though haven't got a response yet.

And my specs are:

OS: Windows 7 Home Premium, 64-bit
Processor: Intel Core i7 CPU, 2.80 GHz
RAM: 8 GB

Sorry if I need to post more, but I'm not too sure how to find the specs of everything else (graphics, sound, etc.)
Post Reply