Page 2 of 2

Re: XSI- Purchased Foundations 5.11, addon not working [solved]

Posted: Thu Apr 10, 2008 5:34 pm
by AceMastermind
Other than the gray screen, does it crash? freeze? what exactly is happening?
Have you contacted Softimage about this problem yet, they know more about their software than anyone here does.
This is all I could find on the XSI wiki about startup problems similar to yours, but you said it worked before, so I don't know...
XSI Wiki wrote:Check your display driver version and settings
If XSI freezes after drawing part of its user interface (eg after drawing the main window frame and the main menu bar) it could be a graphics card/display driver problem (especially if XSI freezes before drawing the four OpenGL viewports).

Check the settings for your graphic card. Are you using the Softimage XSI settings?
Try reinstalling the display driver.
Are you using the recommended version of the display driver? See
http://www.softimage.com/support/xsi/gr ... fault.aspx

Re: Pandemic addon not working in Foundation 5.11 [NotSolved

Posted: Sun Jan 08, 2012 8:26 am
by MandeRek
Well, it doesn't freeze! The topbar works fine, only i can't see the viewports, and when inserting a primitive it gives me the red line in the pic.. I'll contact Softimage again.. Is there also other version of XSI which supports the exporter? :?

EDIT
I'm happy to say this topic can be solved! I set my screen values to 1024xsomething and it all worked again! MandeRek is on one exporting-tour now :P

Thanks for all help guys, and if anyone encounters this sort of problem; i know how to fix it ;)

Please mark this as solved!

EDIT
Bumping my own problem with the same problem actually.

The RunMeOnce.bat doens't seem to solve the problem, and when I type the line in cmd.exe it says the .dll isn't found and I need to make sure it's there, while it's there. My username is very long and has a space [ ] in it, so I might type that wrong? It's Firstname Surname, and I'm not sure how to type that in the regsvr32 line..

Anyhelp?

Edit:
Hidden/Spoiler:
Image
It says it can't find the binair module (last line)
I made a new account, with the name lorri, typed the line above and got the same error. See any problems?!

(Ace, do you know how to contact Steve? My mailaccount I used for that is gone)

Re: Pandemic addon not working in Foundation 5.11 [Solved]

Posted: Sun Jan 08, 2012 2:47 pm
by AceMastermind
Stephen still works for Autodesk so you should be able to contact him through the support forums on the AREA or through eX-SI Support, he is also a member of SI-Community and XSIbase, you can get his email from his profile (login required to view profiles). He could probably help you but this problem really has nothing to do with XSI, you should search other technical support sites about problems registering dlls on Vista or Windows 7.

Re: Pandemic addon not working in Foundation 5.11 [Solved]

Posted: Sun Jan 08, 2012 3:59 pm
by MandeRek
Don't ask how, but registering the dll on the other useraccount through the first useraccount made it work (on both user accounts :P)

Thanks for all help! This is solved again :)