-= Gametoast.com =-

Just yesterday, I bought this game knowing that I would have a good time playing it. Yet, after I installed the disc, I clicked on the icon for 2142. And for 5 seconds, a black screen appears, disappears, reappears, and gone, I am back to the desktop. I'll have you know that I have downloaded every single driver. I have checked every forum to find answers to how I could get the game working. I even went as far as to unistall the game and windows itself.

The only thing that I know is that my AMD processor might not be applicable with 2142.

Any help would be appreciated, thanks.

Here is the DxDiag Information:


------------------
System Information
------------------
Time of this report: 6/5/2007, 17:04:45
Machine name: *************
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: eMachines
System Model: Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 3000+, MMX, 3DNow, ~2.2GHz
Memory: 512MB RAM
Page File: 365MB used, 885MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: The registry information for the DirectPlay application 'IWAAM' is missing or damaged. You should reinstall that application.




P.S. If you would like to see my whole Dx Diagnosis, please pm me.

Video card?

-_- wrote:Video card?

Silly me

---------------
Display Devices
---------------
Card name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor AGP (0x4150)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Dell D1028L
Monitor Max Res: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6698 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 5/17/2007 21:57:53, 268288 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 5/17/2007 21:57:34, 2164736 bytes
Device Identifier: {D7B71EE2-0210-11CF-9869-0820A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x4150
SubSys ID: 0x00021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run



Have you noticed any problems?

From what my box says it virtually should work, I know this is a horrible thing to do but ask for help at EA support :S They never answered my questions, but perhaps they can help you....

Ipodzanyman wrote:From what my box says it virtually should work, I know this is a horrible thing to do but ask for help at EA support :S They never answered my questions, but perhaps they can help you....

You're right. It's worth a try. I will update this thread with the outcome of the call.

Why do you think your processor is the problem? The processor is normally the last thing you'd check when you have a software problem.

Radeon 9600 Series?

That is the same series of card that a friend of mine has, he can't seem to run BF 2142 on his either.

I bet it has something to do with video card compatibility.

This is the response which I recieved. Unfortunetly, the game still did not work, and it has lead me to believe that I NEED a new graphics card, probably the ATI 8800gtx or something...


Response (Jayson G.) 06/06/2007 12:17 AM

Hello,

Thanks for contacting EA Technical Support and for your interest with EA Games! I would be very glad to offer assistance regarding your concerns. I’m sorry for the difficulty that you are having with the game due to crashes.

The key to making sure a game will work on your computer is making sure your computer meets the minimum requirements. This means not only meeting the physical hardware requirements, but the software requirements as well. The software drivers used to operate your video and sound cards must be up to date, and more importantly installed for a game to work properly.

First, let us check if there are other programs that are conflicting with the game. Background applications such as anti-virus programs or even emulation software are often the cause of conflicts.

• Hold down the Ctrl, Alt, and Delete keys at the same time
• Click the "Processes" tab.
• Click on the gray bar in the middle column that says User Name to sort by user name.
• Do NOT select anything for SYSTEM, LOCAL SERVICE, or NETWORK SERVICE.
• Click on anything besides EXPLORER and TASKMGR for this User Name or other user names.
• Click on END PROCESS
• Repeat these steps until only explorer.exe and taskmgr.exe are open for this user profile.

Don't worry that you are permanently changing your system configuration; these applications will return when you restart your system.
If you receive a warning for any of these, don't worry it is a standard warning message and is expected. Please click "yes" and continue.

Next, you will need to lower a Hardware Sound Acceleration setting on your computer to "basic". This is to check if your sound card is causing the conflict. To do this, follow these steps:

• Click the Start button in the bottom left hand corner of your Desktop.
• Click on "Run".
• Erase any text already in the run prompt.
• Type in: dxdiag
• Click the OK button.
• Select the sound tab at the top of the tool.
• Set the Hardware Sound Acceleration Slider to "Basic".
• Click "Exit" in the bottom right hand corner.

And sometimes the advanced features of the ATI Radeon series of video chipsets can cause issues with the game you may be experiencing. To disable these features please go over the following:

This issue can be avoided by setting the Wait for Vertical Sync to always off. To do this, follow these steps:
1. Right-Click on your desktop and select “Properties”.
2. Click on the “Settings” tab on the upper right of the display properties box.
3. Click on the “Advanced” button just below color quality.
4. Select the “ATI 3D tab”.
5. Click the “Use custom settings” check box. (Skip to 6 if A check mark is already displayed in the box.)
6. Click the “Custom button”. The ATI 3D Properties window will now displayed.

We will not set the Wait for Vertical Sync is now set to Off:
1. Set the Wait for Vertical Sync: to Always Off, by moving the slider all the way to the left
2. Click, Apply
3. Click, OK.

The Wait for Vertical Sync is now set to Off.

If the trouble continues, repeat these steps 1 – 6 and set Antialiasing and Anisotropic filtering to 2x.

On the ATI 3D Properties page:
1. Uncheck Application Preference for Antialiasing and Anisotropic filtering
2. Set them both to 2x, by moving the slider all the way to the left
3. Click, Apply
4. Click, OK.

If you have any other technical questions; feel free to reply to this e-mail and I will be very glad to help you out to the best of my ability. You may also visit our web site and review our extensive Self Help knowledge base (http://support.ea.com).

Thank you,
Jayson G.
EA Tech Support

Sniper_eye wrote:This is the response which I recieved. Unfortunetly, the game still did not work, and it has lead me to believe that I NEED a new graphics card, probably the ATI 8800gtx or something...


Response (Jayson G.) 06/06/2007 12:17 AM

Hello,

Thanks for contacting EA Technical Support and for your interest with EA Games! I would be very glad to offer assistance regarding your concerns. I’m sorry for the difficulty that you are having with the game due to crashes.

The key to making sure a game will work on your computer is making sure your computer meets the minimum requirements. This means not only meeting the physical hardware requirements, but the software requirements as well. The software drivers used to operate your video and sound cards must be up to date, and more importantly installed for a game to work properly.

First, let us check if there are other programs that are conflicting with the game. Background applications such as anti-virus programs or even emulation software are often the cause of conflicts.

• Hold down the Ctrl, Alt, and Delete keys at the same time
• Click the "Processes" tab.
• Click on the gray bar in the middle column that says User Name to sort by user name.
• Do NOT select anything for SYSTEM, LOCAL SERVICE, or NETWORK SERVICE.
• Click on anything besides EXPLORER and TASKMGR for this User Name or other user names.
• Click on END PROCESS
• Repeat these steps until only explorer.exe and taskmgr.exe are open for this user profile.

Don't worry that you are permanently changing your system configuration; these applications will return when you restart your system.
If you receive a warning for any of these, don't worry it is a standard warning message and is expected. Please click "yes" and continue.

Next, you will need to lower a Hardware Sound Acceleration setting on your computer to "basic". This is to check if your sound card is causing the conflict. To do this, follow these steps:

• Click the Start button in the bottom left hand corner of your Desktop.
• Click on "Run".
• Erase any text already in the run prompt.
• Type in: dxdiag
• Click the OK button.
• Select the sound tab at the top of the tool.
• Set the Hardware Sound Acceleration Slider to "Basic".
• Click "Exit" in the bottom right hand corner.

And sometimes the advanced features of the ATI Radeon series of video chipsets can cause issues with the game you may be experiencing. To disable these features please go over the following:

This issue can be avoided by setting the Wait for Vertical Sync to always off. To do this, follow these steps:
1. Right-Click on your desktop and select “Properties”.
2. Click on the “Settings” tab on the upper right of the display properties box.
3. Click on the “Advanced” button just below color quality.
4. Select the “ATI 3D tab”.
5. Click the “Use custom settings” check box. (Skip to 6 if A check mark is already displayed in the box.)
6. Click the “Custom button”. The ATI 3D Properties window will now displayed.

We will not set the Wait for Vertical Sync is now set to Off:
1. Set the Wait for Vertical Sync: to Always Off, by moving the slider all the way to the left
2. Click, Apply
3. Click, OK.

The Wait for Vertical Sync is now set to Off.

If the trouble continues, repeat these steps 1 – 6 and set Antialiasing and Anisotropic filtering to 2x.

On the ATI 3D Properties page:
1. Uncheck Application Preference for Antialiasing and Anisotropic filtering
2. Set them both to 2x, by moving the slider all the way to the left
3. Click, Apply
4. Click, OK.

If you have any other technical questions; feel free to reply to this e-mail and I will be very glad to help you out to the best of my ability. You may also visit our web site and review our extensive Self Help knowledge base (http://support.ea.com).

Thank you,
Jayson G.
EA Tech Support

-of course they are not helpfull like always oh well, I'd reccomend getting something like a Nvidia Geforce 7 series, they work pretty well, and I have had no problems with it, disregarding my processor....

Ipodzanyman wrote: -of course they are not helpfull like always oh well, I'd reccomend getting something like a Nvidia Geforce 7 series, they work pretty well, and I have had no problems with it, disregarding my processor....

Do they pack a hard price?

not anymore....

Ipodzanyman wrote:not anymore....

Where do you recommend that I buy that item?

http://www.outpost.com -Fry's Electronics

or

http://www.buy.com

or

anywhere you can get discounted hardware

BTW- I don't know if I'm supposed to put links, but you asked...

Ipodzanyman wrote:http://www.outpost.com -Fry's Electronics

or

http://www.buy.com

or

anywhere you can get discounted hardware

BTW- I don't know if I'm supposed to put links, but you asked...

No, it's fine. Thanks though...


Edit: Interesting! Adreniline, feast your eyes on part B of the 2142 troubleshooting guide!


CHANGING DISPLAY MODE
Occasionally on some video cards you may be allowed to set the display mode to one not supported by your computer. This will result in a black screen being shown.

Try starting the game in windowed mode.

Sniper_eye wrote:

Ipodzanyman wrote:not anymore....

Where do you recommend that I buy that item?

I found a really nice-looking 7300 at TigerDirect.com for a really good price. And 512MB of memory also.

I really think it might be worth it if you have the money to spend...which isn't really a lot. Only $55 after rebate. It should also make virtually everything graphics-related on your system run much faster, so I think it may well be a worthwhile upgrade. Even if 2142 runs on your current card, this would really enhance the performance.

[RDH]Zerted wrote:Try starting the game in windowed mode.

That might also help...but then again, maybe not...if the graphics card just can't run the game at the default settings. [/quote]

crazytieguy wrote:

Sniper_eye wrote:

Ipodzanyman wrote:not anymore....

Where do you recommend that I buy that item?

I found a really nice-looking 7300 at TigerDirect.com for a really good price. And 512MB of memory also.

I really think it might be worth it if you have the money to spend...which isn't really a lot. Only $55 after rebate. It should also make virtually everything graphics-related on your system run much faster, so I think it may well be a worthwhile upgrade. Even if 2142 runs on your current card, this would really enhance the performance.

[RDH]Zerted wrote:Try starting the game in windowed mode.

That might also help...but then again, maybe not...if the graphics card just can't run the game at the default settings.

[/quote]

To tell you the all-honest truth, I am really at my last straw. Right now, I am just experimenting with Garry's Mod. I like Garry's Mod now more than 2142.


P.s. GMOD is a valve sandbox game that lets you entertain yourself by using physics as destruction. Same developers as Half-Life and Half-Life 2.

outpost.com is also frys.com, since it is logo as such, they may be making a domain name change. Fry's sells a lot of OEM vid cards so going there may be the least expensive choice (If you have a fry's store, you can get them there too, but stay away from open boxes. Trust me on that )

ShadowHawk wrote:outpost.com is also frys.com, since it is logo as such, they may be making a domain name change. Fry's sells a lot of OEM vid cards so going there may be the least expensive choice (If you have a fry's store, you can get them there too, but stay away from open boxes. Trust me on that )

lol, yeah. But that's interesting, how long have they been in business?

For a long while. I used to work for them seven years ago and I was with them for almost three. I got hired a year after the Dallas store opened. It is store 18.