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Getting a trojain off with files still on. *Problem Solved*

Posted: Tue Jun 13, 2006 4:05 pm
by yankeefan05
My Gaming-Homework-great, NYC computer was infected with a trojan. Diet Dr. Pepper. When i start my computer back up, it says i need to reinstall something. Is there a way where i can getmy computer back to normal but save most of my data (iTunes, AOL, SW, LOTR)?

*Solved*

RE: Getting a trojain off with files still on. Help me plz.

Posted: Tue Jun 13, 2006 6:03 pm
by ShadowHawk
First, see if you can find what trojan it is. Look on the internet for the symptoms you are experiencing or run an updated virus scan to see if it flags it and post here. I know a way, but it does depend on the trojan. My way might be a waste of time if it is in the registry.

RE: Getting a trojain off with files still on. Help me plz.

Posted: Tue Jun 13, 2006 7:30 pm
by guru
Wow , not to good of a situation. Im super glad you didnt have the game server pass you been asking about LOL.

RE: Getting a trojain off with files still on. Help me plz.

Posted: Tue Jun 13, 2006 11:26 pm
by JabbaLovesLava
First of all run your computer in safe mode and do a system restore... ;) Not sure if that will solve the problem, but could be

RE: Getting a trojain off with files still on. Help me plz.

Posted: Wed Jun 14, 2006 1:39 am
by ShadowHawk
Thing about the system restore is the possibility of planting itself in the registry before it was actually noticed. You would be just restoring the prob. That's why I need to know what type it is to walk him through it. It could be as simple as a system restore or as complicated as removing entries from the registry, find five or six system protected hidden files (one exe, a few dlls, and one updater that will put the trojan back on when removed), and removing those system restores. They can be nasty little bugers.

RE: Getting a trojain off with files still on. Help me plz.

Posted: Wed Jun 14, 2006 9:39 am
by Leviathan
moncal', if I were you, I would equally download a few Emsi Software© Products - Since I have noticed most of them owned a Potential which can be aggregated to any Antivirus Software commonly widespread - from this web-page, such as a-squared (a²) Free, amongst others. Moreover, in case your current Antiviral Solution would either have expired or simply become "useless", then I assume download and install SOFTWIN BitDefender 8 Free Edition, or even try out a Demonstration Version of Microsoft® Windows Live OneCare from this URL, would be highly needed... :wink:

Posted: Wed Jun 14, 2006 11:41 am
by yankeefan05
I would be able to get the trojain off easily using system restore. Normally my Norton Internet Security 2006 protects me from everything and i havent gotten any viruses/trojains/syware/etc. but this is the first that is causing problems.

I cant start windows. Here is the Problem, wht it says because i cant start windows.

Windows could not start because the floowing file is missing or corrupt: \Windows\System32\config\system

Sounds like a major problem.

Just a question, do they keep spreading and infecting my computer even when my computer is turned off?

Posted: Wed Jun 14, 2006 12:28 pm
by Leviathan
Alright, moncal', as I must have already precised inside previous messages, Google© - Or any other Meta Search Engine - is one of your most "valuable" Knowledge Base across the whole Web, and exploiting its full Potential could have helped you to get your hands on a few relevant Microsoft® Articles, among which you could consider one as being more helpful than all others, freely consultable thanks to this web-address...

Posted: Wed Jun 14, 2006 1:07 pm
by guru
reinstall windows over iteself to replace the missing files.
then go into safemode and make sure everything runs


run spybot and norton again.install zone alarm pro.

Posted: Wed Jun 14, 2006 2:14 pm
by yankeefan05
Thanks Leviathan and every1 else. I will try using the Windows XP CD-ROM to reinstall windows. I should be back on my computer ny tommorrow. Thanks every1

Posted: Wed Jun 14, 2006 5:43 pm
by guru
stay away from donkey porn too, its bad for joo'r helt.

Posted: Thu Jun 15, 2006 11:19 am
by yankeefan05
Thanks for the tip.

The only solution that would work (reinstall Windows) didnt work. Seems like i have to replace my computer. Luckily i have a 4 year warranty so it will be free instead of paying the $3000 i paid for it. The company said it will take about a week since my computer was customized

Posted: Thu Jun 15, 2006 12:33 pm
by Leviathan
Off-topic : I assume you have voluntarily aspired to evaluate our possible interest regarding the Personal Computer you would be ready to exchange with an equivalent one, moncal', and now we are at it, I would be rather curious to obtain more informations about the concerned "customized" Microsoft® Windows Platform, additionally to the Company having assembled it, if you do not mind this Request...

Posted: Thu Jun 15, 2006 1:43 pm
by [RDH]Zerted
I wish I had looked at this thread before now... You never need to replace an entire computer based on a simple missing file. You had no hardware problems and all software problems can be fixed. While the steps to fix it may seem complex, its still just a simple computer problem and can be fixed. Though if its a free replacment, I guess there isn't much harm. Did you get your data backuped before you sent the computer in?

Posted: Thu Jun 15, 2006 3:35 pm
by yankeefan05
Sry i meant to say my hard drive.

For Leviathan i have a 500GB hard drive. My computer is made by Dell. Thats all i know about that.

I didnt send the computer to anywhere. I am getting the new hard drive in about a week. (1 long week)

Posted: Thu Jun 15, 2006 4:17 pm
by Teancum
For future use, be sure to google Hijack This. It produces virus/trojan logs and there's tons of forums for how to use it and what programs go best with it for major virus removal.

Posted: Thu Jun 15, 2006 5:38 pm
by yankeefan05
Doesnt Norton Internet Security 2006 have logs about new and old viruses/trojains/etc.?

Posted: Thu Jun 15, 2006 6:31 pm
by Teancum
Norton and McAfee can tell you about viruses, but they can't remove the really bad trojans/viruses.

Posted: Thu Jun 15, 2006 7:14 pm
by yankeefan05
What does remove really bad trojans or viruses? I didnt think anything else would prevent them. Whn i get a new hard drive i want something to prevent them not remove them.

Posted: Thu Jun 15, 2006 9:56 pm
by guru
I use Zonealarm to make sure they dont send out info or let people on my pc and I use SPybot search & destroy to remove all adware and trojans. Its free google it.