Crashing during gameplay [Solved]
Posted: Mon Jan 21, 2013 3:30 pm
I've recently been having an issue with my computer crashing. When I'm running an application that seems to be "graphically intense," (I use quotes because this ranges from Skyrim to ZeroEditor) the computer will crash after about 3-7 minutes of use. The crash is a straight power-off; it doesn't have any error message or blue screen.
I've been trying to figure out what's causing this, and here's what I've done so far. Advanced System Care v6 reports that my system is fine. Originally I thought the problem might have something to do with sound, as I was having an issue where sounds would become garbled after about the same length of gameplay. The crashing issue happens when the application doesn't use sound, though, (ZeroEditor), so I've eliminated that. I haven't tested it completely, but changing my 3D graphics device from NVIDIA GeForce GT 525M to integrated graphics seemed to help quite a bit. I only tested this fix with Sonic Adventure 2, a game with mild graphics, so far, and while the game ran very slowly, no crash seemed to happen after playing for about 45 minutes. I tried updating the driver for the NVIDIA card, but it didn't fix the issue (it was up to date). Since the crash seemed originally to be a power disconnect, I opened the laptop and made sure the battery was well-connected. This didn't change anything, however.
Does anyone have any ideas what could be causing this? I'm planning to try a factory reset within the next few days.
Computer: Dell XPS 17 laptop
OS: Windows 7 Home Premium
Graphics Card: NVIDIA GeForce GT 525M
Processor: Intel Core i7-2630QM @ 2.00GHz
RAM: 6GB
I've been trying to figure out what's causing this, and here's what I've done so far. Advanced System Care v6 reports that my system is fine. Originally I thought the problem might have something to do with sound, as I was having an issue where sounds would become garbled after about the same length of gameplay. The crashing issue happens when the application doesn't use sound, though, (ZeroEditor), so I've eliminated that. I haven't tested it completely, but changing my 3D graphics device from NVIDIA GeForce GT 525M to integrated graphics seemed to help quite a bit. I only tested this fix with Sonic Adventure 2, a game with mild graphics, so far, and while the game ran very slowly, no crash seemed to happen after playing for about 45 minutes. I tried updating the driver for the NVIDIA card, but it didn't fix the issue (it was up to date). Since the crash seemed originally to be a power disconnect, I opened the laptop and made sure the battery was well-connected. This didn't change anything, however.
Does anyone have any ideas what could be causing this? I'm planning to try a factory reset within the next few days.
Computer: Dell XPS 17 laptop
OS: Windows 7 Home Premium
Graphics Card: NVIDIA GeForce GT 525M
Processor: Intel Core i7-2630QM @ 2.00GHz
RAM: 6GB