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Recurring Blue Screen of Death
Posted: Thu Jan 12, 2012 10:10 am
by Commander_Fett
I recently purchased an HP webcam, an HD 3110. I hooked up the webcam, and it installed fine, then I tried installing the extra software that came with it on a disk. The software installed fine, but my computer Blue Screened when I tried to run it. I restarted my computer and Blue Screened again when I tried to run the software. I then restarted the computer and removed the software via control panel, and it Blue Screened again when uninstalling. However, next time I tried to uninstall it it didn't blue screen and the program was removed successfully (according to windows, anyway. However, now Windows has started Blues screening often, sometimes on start up and sometimes when shutting down. Any ideas how to fix this problem would be appreciated, as It is getting very problematic.
Re: Recurring Blue Screen of Death
Posted: Thu Jan 12, 2012 10:32 am
by kinetosimpetus
System restore?
Re: Recurring Blue Screen of Death
Posted: Thu Jan 12, 2012 11:55 am
by Marth8880
Yes, do a system restore from before you first installed the software.
Re: Recurring Blue Screen of Death
Posted: Mon Jan 23, 2012 6:35 pm
by Commander_Fett
I attempted a system restore a while ago, and I had no issues, but today (about a weak and a half later) I got blue screen on startup twice. Is there any way to repair the installation and fix whatever files have been damaged by the other software?
Re: Recurring Blue Screen of Death
Posted: Tue Jan 24, 2012 9:34 pm
by computergeek
Yeah, if you have the OS disc that came with the computer, you can stick it in the drive, boot to the CD, and "Repair Windows"
Re: Recurring Blue Screen of Death
Posted: Tue Jan 24, 2012 10:20 pm
by guru
Also you can run > msconfig > startup and disable anything you don't want windows to load
Re: Recurring Blue Screen of Death
Posted: Sun Jan 29, 2012 1:57 am
by Lozza
Safe mode - Delete program - Restart